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Empire Franklin Medium 26'' Direct-Vent Clean-Face Traditional Insert Fireplace

Empire Franklin Medium 26'' Direct-Vent Clean-Face Traditional Insert Fireplace

Empire

SKU: DVC26IN31P

STARTING AT

$2,679.00
$2,679.00
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  • Description
  • Product Warranty
  • Guides & Installation

PRODUCT DESCRIPTION

A Direct-Vent Fireplace Insert turns your existing wood-burning fireplace into an efficient gas-fired heat source.

A wood-burning fireplace sends more than half of its heat up the flue, creating negative pressure in your home, which draws in outside air through gaps in doors and windows that actually makes your home colder. A wood-fire can also create ash and fumes that dirty your home and aggravate your allergies.

Direct-Vent Fireplace Inserts are classified as zone heating appliances. Zone heating is inherently more efficient than your existing wood-burning fireplace or your central furnace. Unlike a central furnace, which wastes 20 to 30 percent of the heat energy through ductwork losses and sends much of the remaining heat to unoccupied rooms, zone heating creates and transmits the heat directly into the room. This lets you turn down your whole house thermostat and use your fireplace insert to efficiently warm the room you use most.

Our Direct-Vent insert uses readily available 3-inch flexible co-linear vent pipes. One draws air from outside your home, and the other sends flue products directly outdoors. The flexible metal venting allows the insert to install easily in a site built or manufactured fireplace. Fireplace barrier screens, required for all direct-vent systems, protect you and your family from inadvertently touching the hot glass.

FEATURES

  • We offer our traditional Franklin Direct-Vent Inserts in three sizes – small, medium, and large – to fit most wood-burning fireplaces. Choose Millivolt ignition with standing pilot to provide heat, even in the absence of electric power, or Intermittent Pilot, which eliminates the standing pilot to save even more energy. IP systems can operate with a standing or intermittent pilot during power outages.
  • Our Franklin Direct-Vent inserts feature hand-painted ceramic fiber logs, nestled atop the variable flame height burner, to create an exceptionally attractive traditional fireplace. Choose an optional brick liner or black porcelain liner to complete your look. With inputs of 20,500 BTUs, 26,000 BTUs, and 28,500 BTUs, the Direct-Vent insert’s unique Slope Glaze Burner produces natural flickering flames.
  • Awaken your inner artist with a Loft Series Contemporary Direct-Vent Insert – in small (20,000 BTUs) or medium (27,000 BTUs). Choose Millivolt ignition or Intermittent Pilot. The black porcelain lining inside the Loft insert reflects the flame from the contemporary linear burner to create depth and visual interest from any angle.

INCLUDES

  • Log Set
  • Blower
  • Barrier Screen

Requires

  • Surround

Empire Comfort Systems Inc. warranties this hearth product to be free from defects at the time of purchase and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with
the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable. All warranty repairs
must be accomplished by a qualified gas appliance technician.

Limited Lifetime Parts Warranty – Combustion Chamber, Heat Exchanger, and Factory-Installed Glass

If the combustion chamber, heat exchanger (see parts list) or factory-installed glass fails because of defective workmanship or
material, Empire will repair or replace at Empire’s option.

Limited Three-Year Parts Warranty – All Other Components
(Except Remote Controls, Thermostats, Accessories and Replacement Parts)

Should any part fail because of defective workmanship or material within three years from the date of purchase, Empire will
repair or replace at Empire’s option..

Limited One-Year Parts Warranty – Remote Controls, Thermostats, Lighting System, Accessories, and Parts

Should any remote control, thermostat, lighting system, accessory, or other part fail because of defective workmanship within
one year from the date of purchase, Empire will repair or replace at Empire’s option.

Duties of the Owner

The appliance must be installed by a qualified installer and operated in accordance with the instructions furnished with the
appliance. A bill of sale, canceled check, or payment record should be kept to verify purchase date and establish warranty
period. Ready access to the appliance for service.

What Is Not Covered

Damages that might result from the use, misuse, or improper installation of this appliance.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory.
Claims that do not involve defective workmanship or materials.
Unauthorized service or parts replacements.
Removal and reinstallation cost.
Inoperable due to improper or lack of maintenance.

How To Get Service

To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer
with the model number, serial number, type of gas, and purchase verification. The installing dealer is responsible for providing
service and will contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available
at the factory. Shipping expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department,
Empire Comfort Systems Inc., PO Box 529, Belleville, Illinois 62222, or send an e-mail to info@empirecomfort.com with
“Consumer Relations” in the subject line.

Your Rights Under State Law

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

FAQs

  • Q: When will I know my order has shipped?
    A: As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our distribution center to confirm that the item ordered is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting your payment.
  • Q: What is your return policy?
    A: Fireplace Exchange Offers a 30 Days Return Policy on all new, unused, unassembled, and resalable items in their original packaging. We will refund your purchase amount minus the return shipping charges, subject to refund eligibility below: You must notify us of your intent to return within 30 days. The item must be returned within 14 days from the day of the notice of the intent to return. New Items or Warranty Items must be returned in its Original Packaging. "Like New" condition means: item is unused, unassembled, and has been returned in all of the original packaging.
  • Q: When will my order ship?
    A: If your order is in stock and we process the charges to your credit card, it will ship within 1-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@fireplaceexchange.com.
  • Q: How can I cancel my order? (before order ships)
    A: If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-888-493-4039, the chat in the bottom right, or email sales@fireplaceexchange.com any time.
  • Have a question?

    Call us at +1 (888) 493-4039