Contact Us

We have experienced Customer Service Representatives available for specifying, measuring, estimates, and to answer any questions.

If you have any questions about our products, you can reach out to us via chat, phone, email, or fill out a contact form below. We process all the emails and messages within 1 business day.

We love hearing from our customers! If you have any questions, comments, or concerns, please feel free to reach out to us.

Contact form

Customer Service

Toll-Free: +1 (888) 493-4039

Our Address

Business Address
15851 Dallas Pkwy, Ste 306,
Addison, TX 75001

Hours of Operation
9:00 a.m.–6:00 p.m.
PST Monday–Friday

@fireplaceexchange