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Napoleon Altitude 42'' Direct Vent Gas Fireplace

Napoleon Altitude 42'' Direct Vent Gas Fireplace

Napoleon

SKU: A42NTE

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$3,299.00
$3,299.00
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  • Description
  • Product Warranty
  • Guides & Installation

PRODUCT DESCRIPTION

Designed for visual pleasure, the aesthetically pleasing Altitude 42 gas fireplace is a traditional-style fireplace with a multitude of customizable options. Installation is easy and the clean-faced design provides expansive views of the firebox without obstruction. The hand-painted, split oak log set comes standard, with optional decorative brick panels including MIRRO-FLAME Porcelain Reflective Radiant Panels, Black Illusion Glass, Westminster Standard or Herringbone, and Newport Standard. There are also six different options for surrounds or trims to further complete the look. Provide yourself with even more installation opportunities with the optional Passive Universal Heat Management which provides easier placement of your favorite art and electronics. Include the optional remote to operate this fireplace from the comfort of your favorite spot. The only question is, how will you style the Altitude 42 to make it truly yours?

FEATURES

  • Up to 30,000 BTU's
  • 45 7/16" H x 41 13/16" W x 18 7/8" D
  • Full view fireplace featuring an optimum view of the fire
  • Full view safety barrier included view of the fire
  • Split oak log set included for a realistic appearance
  • Five decorative brick panel kits include MIRRO-FLAME™ Porcelain Reflective Radiant Panels, Black Illusion Glass, Westminster™ Standard and Herringbone, and Newport™ Standard
  • Optional zen front – charcoal, black
  • Optional finishing trims – charcoal, black, gun metal, copper
  • Remote control optional (F45 and F60)
  • Optional passive Universal Heat Management System means heat is efficiently and silently circulated and offers optimal placement for TV installs
  • Optional heat circulating blower
  • Natural gas and propane models available. Ask your local Napoleon dealer for more information.

Napoleon offers a variety of warranties for its fireplaces, depending on the model. Here is a summary of the warranties:

Gas fireplaces: 10-year limited warranty on parts and workmanship, lifetime warranty on the burner box and heat exchanger.

Electric fireplaces: 2-year limited warranty on parts and workmanship.

Wood fireplaces: Lifetime warranty on the firebox and grates, 10-year limited warranty on parts and workmanship.

All warranties are subject to certain exclusions and limitations, so please be sure to read the full warranty for your specific model.

To file a warranty claim, you can contact Napoleon customer service at 1-866-820-8686 or visit their website. You will need to provide your proof of purchase, a description of the problem, and your contact information.

Napoleon is committed to providing its customers with high-quality products and excellent customer service. If you have any questions about your Napoleon fireplace warranty, please do not hesitate to contact them.

FAQs

  • Q: When will I know my order has shipped?
    A: As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our distribution center to confirm that the item ordered is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting your payment.
  • Q: What is your return policy?
    A: Fireplace Exchange Offers a 30 Days Return Policy on all new, unused, unassembled, and resalable items in their original packaging. We will refund your purchase amount minus the return shipping charges, subject to refund eligibility below: You must notify us of your intent to return within 30 days. The item must be returned within 14 days from the day of the notice of the intent to return. New Items or Warranty Items must be returned in its Original Packaging. "Like New" condition means: item is unused, unassembled, and has been returned in all of the original packaging.
  • Q: When will my order ship?
    A: If your order is in stock and we process the charges to your credit card, it will ship within 1-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@fireplaceexchange.com.
  • Q: How can I cancel my order? (before order ships)
    A: If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-888-493-4039, the chat in the bottom right, or email sales@fireplaceexchange.com any time.
  • Have a question?

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