Where do you sell and ship to?
We currently sell and ship our products to the contigous US (also referred to as the "lower 48").
Where are you located?
We are an online-only business, which means we operate exclusively through our website and do not have a physical retail location. This allows us to serve customers throughout the contiguous US and provide convenient access to our products and services from anywhere with an internet connection. Our dedicated team is available to assist you with any inquiries or support needs through our online channels.
Are you open to the general public?
As an online-only business, we do not have a physical storefront that is open to the public. However, our website is accessible 24/7, allowing customers to browse our products and place orders anytime. Further to that, you can receive support conveniently from anywhere with an internet connection during our business hours. We strive to provide a seamless online shopping experience for all our customers, and our team is readily available to assist you with any questions or concerns you may have through our online channels.
Is there a minimum on orders?
No, we do not have a minimum order requirement. Whether you're looking to purchase a single item or multiple products, you're welcome to place an order with us without any minimum purchase restrictions. We believe in providing flexibility to our customers, allowing you to order exactly what you need, when you need it.
Can I still buy from you if Iβm not a restaurant?
Certainly! We welcome both commercial and residential customers.
Does the price include shipping?
Yes it does! Shipping is free!
Email:Β sales@fireplaceexchange.com
Phone:Β (888) 493-4039
Business Hours:Β
Monday-Friday, 9:00 a.m.β6:00 p.m. PST
Response Time:Β We strive to respond to all inquiries as quickly as possible, but by no later than the next business day.Β
Employer IdentificationΒ Number: 86-3502720
DBA: Fireplace Exchange
Business Address:
15851 Dallas Pkwy, Ste 306, Addison, TX 75001