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Grand Canyon Bedrock Traditional Drop-In Burner, Featuring GlowFire Logs

Grand Canyon Bedrock Traditional Drop-In Burner, Featuring GlowFire Logs

SKU: LDBT48L-EN

STARTING AT

Regular price $2,005.00
Regular price Sale price $2,005.00
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  • Guaranteed Best Price

    Found better price? Call us

  • 30 Day Returns

    Hassle free returns

  • Free Freight Shipping

    On all products

  • Questions? Call Us

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PRODUCT DESCRIPTION

The Traditional featuring NEW GlowFire™ Log Technology, The first-of-its-kind on the open face fireplace integrates the burn tubes inside the actual logs, giving the look and feel of the log on fire. GlowFire™ Logs are specifically designed to bring more fuel efficiencies to the gas log market by consuming less fuel while still creating a fuller more robust flame compared to a traditional gas log set. The ceramic log mixture radiates more heat out into the room while also creating less flame infringement drastically reducing sooting.

FEATURES

  • Sizing: 48″ – 72″
  • Featuring NEW GlowFire™ Log Technology
  • Install in Trough
  • Install Indoors or Under Covered Patio
  • 110v System with Plug or Hard Wire Ready
  • Gas Specific, Non-Field Convertible
  • BTU Output Equals 15K BTUs Per Foot
  • 5 Flame Height Adjustments
  • Integrated LED Lights w/ App Controls
  • Designed with 1/2″ Reflective Fireglass

INCLUDED

  • Deck
  • Buse
  • S.I.T. Controls w/Remote
  • LED Lights w/Remote
  • Rating Plate
  • Installation Manual
  • Flex line and fittings

*Must add logs.

Grand Canyon Gas Logs Warranty Policy

Warranty Policy:

GCGL Manufactures its products to the highest quality and standards. We also employ industry
technical professionals to handle technical requests, trouble shooting questions and general product
questions. Prior to submitting a warranty claim the GCGL Technical Service Department MUST be
contact to diagnose & authorize a faulty or defective part. The following is a details statement on the
warranties of each of our components.

Refractory Logs:

GCGL, logs carry a lifetime warranty against any manufacture defects or breakage as long as the
products are installed INDOORS. Logs installed in an outdoor fireplace or outdoor fire-pits carry
a (5) year warranty. This warranty does not cover color fading due to use. In the event defect
or breakage occurs, a replacement will be available to pick up from the dealer at which the log
set was originally purchased or shipped directly to the customer if ordered online. This warranty
does not cover breakage caused by excessive handling once installed and fired and does not
cover improper installation. This warranty is limited to original purchaser only

Fiber Products:

➢ Fiber products such as Cannon Balls, River Stones & Fiber Logs carry a 5-year warranty against
any manufacture defects or breakage as long as the products are installed inside. Fiber
Products carry a 2-year warranty when installed outside. This warranty does not cover color
fading due to use. In the event defect or breakage occurs, a replacement will be available to
pick up from the dealer at which the log set was originally purchased or shipped directly to the
customer if ordered online. This warranty does not cover breakage caused by excessive
handling once installed and fired. This warranty is limited to original purchaser only.

GlowFire™ Logs:

➢ GlowFire™ Logs are manufactured with ceramic fiber and carry a 5-year warranty when
installed indoors and a 1-year warranty when installed outdoors. The warranty covers any
manufacture defects or breakage as long as the products are installed correctly. This warranty
does not cover color fading due to use. In the event defect or breakage occurs, a replacement
will be available to pick up from the dealer at which the log set was originally purchased or
shipped directly to the customer if ordered online. This warranty does not cover breakage
caused by excessive handling once installed and fired. This warranty is limited to original
purchaser only.

Domestic Standard Burners:

➢ GCGL burners carry a life time warranty against manufacture defects or breakage as long as the
appliance is installed INDOORS and by a professional installer. Black paint color, sheen or finish
is not covered. Domestic burners installed outside carry a (1) year warranty. In the event defect
or breakage occurs, a replacement will be available to pick up from the dealer at which the log
set was originally purchased or shipped directly to the customer if ordered online. This warranty
does not cover breakage caused by excessive handling once installed and fired and does not
cover improper installation. This warranty is limited to original purchaser only.

Domestic Stainless-Steel Gas Log Burners:

➢ GCGL Stainless Steel burners (designated -SS) carry a life time warranty against manufacture
defects or breakage when installed indoors, in an outdoor fireplace or outdoor type room (two,
three Seasons type room) and by a professional installer. Stainless Steel finish will brown and
age after burning. In the event defect or breakage occurs, a replacement will be available to
pick up from the dealer at which the log set was originally purchased or shipped directly to the
customer if ordered online. This warranty does not cover breakage caused by excessive
handling once installed and fired and does not cover improper installation. This warranty is
limited to original purchaser only.

Imported (Athena) Stainless-Steel Fire-Pit Burners:

➢ GCGL Imported Line Athena Fireglass & Accessories fire-pit & fireplace burners carry a (5) year
warranty against manufacture defects or breakage when installed indoor, in an outdoor
fireplace or outdoor type room (two, three Seasons type room) and by a professional installer.
Stainless Steel finish will brown and age after burning. In the event defect or breakage occurs, a
replacement will be available to pick up from the dealer at which the log set was originally
purchased or shipped directly to the customer if ordered online. This warranty does not cover
breakage caused by excessive handling once installed and fired and does not cover improper
installation. This warranty is limited to original purchaser only.

Electrical and Valves:

➢ GCGL valves, pilot assemblies and electrical components installed indoors carry a (2) year
warranty against breakage or defects from date of purchase, by original purchaser, and must be
installed be a certified gas professional installer. This warranty does not cover batteries. This
warranty only applies when used with GCGL burners and logs. Electrical components installed
outside carry a (1) year warranty. In the event defect or breakage occurs, a replacement will be
available to pick up from the dealer at which the log set was originally purchased or shipped
directly to the customer if ordered online. This warranty does not cover breakage caused by
excessive handling once installed and fired and does not cover improper installation. This
warranty is limited to original purchaser only.

Labor Credit:

➢ To apply for a labor credit for a warranty claim the dealer/distributor must fill out a warranty
claim form & provide proof of purchase along with an explanation of an issue. Grand Canyon
Gas Logs Customer Service team must be contacted to diagnose any problem with a valve, pilot
or remote. On an approved warranty claim a $65 credit will be applied to the distributors
account. GCGL does not pay plumbers or certified gas professionals directly. The credit is
limited to a single occurrence and single trip.

FAQs

  • Q: When will I know my order has shipped?
    A: As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our distribution center to confirm that the item ordered is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 1-3 business days), we will process the charges and submit the order for shipment. If, for some reason, there is a delay in stock, we will contact you before accepting your payment.
  • Q: What is your return policy?
    A: Fireplace Exchange Offers a 30 Days Return Policy on all new, unused, unassembled, and resalable items in their original packaging. We will refund your purchase amount minus the return shipping charges, subject to refund eligibility below: You must notify us of your intent to return within 30 days. The item must be returned within 14 days from the day of the notice of the intent to return. New Items or Warranty Items must be returned in its Original Packaging. "Like New" condition means: item is unused, unassembled, and has been returned in all of the original packaging.
  • Q: When will my order ship?
    A: If your order is in stock and we process the charges to your credit card, it will ship within 1-3 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at sales@fireplaceexchange.com.
  • Q: How can I cancel my order? (before order ships)
    A: If you need to cancel an order, please contact us as soon as possible so we can refund you in full before your order leaves the warehouse. Reach agents during business hours at 1-888-493-4039, the chat in the bottom right, or email sales@fireplaceexchange.com any time.
  • Have a question?

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